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Course Description

This 16-hour class, expands on the topics covered in BTS Level 1 to enhance participants' effectiveness as supervisors in today's diverse workplace. Through dialogue, discussions, examples, and references, students develop critical professional abilities, knowledge, and skills necessary for this organizational role. The course explores successful goal achievement in complex, diverse workplaces, emphasizing teamwork and organizational dynamics. Participants engage in class discussions and activities to improve their adaptability to change, diversity, and conflict. While prior completion of Level 1 is preferred, there are no prerequisites for enrollment. This training assumes a basic understanding of supervision and encourages ongoing improvement. Level 3 of Basic Supervisor Training is available for further development.

Participants will cover several topics:

*Setting SMART goals and objectives

*Problem solving and decision making

*Supervising and Leading a Diverse workforce

*Changing yourself to become more effective   

Prerequisites

**Must take Level 1 class first!

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