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Course Description

This 16-hour class, focuses on enhancing participants' effectiveness as supervisors in today's dynamic workplace. Through dialogue, discussions, and practical examples, students gain critical professional abilities and skills necessary for successful supervision. The course covers the role, responsibilities, and challenges of supervision in diverse workplaces, providing participants with the confidence to lead effectively. Emphasizing interactive learning, participants engage in class discussions and activities aimed at improving their supervisory knowledge and skills. This training is suitable for those transitioning into supervisory roles or with minimal supervision experience, offering a foundational understanding for further development. Successful completion leads to a completion certificate with relevant CEUs, and further levels of Basic Supervisor Training are available.

Participants will cover several topics:

*Supervision in the 21st century workplace

*Conflict Management  

*Communication and Listening for results

*Delegating effectively and successfully  

*Motivation techniques

 

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