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Course Description

Conflict Resolution is a 4-hour workshop designed to equip participants with effective strategies for managing and resolving workplace conflicts. This class covers essential skills such as active listening, empathy, and clear communication to help individuals handle disagreements constructively. Through practical exercises, participants will learn to identify root causes of conflict and explore techniques to find common ground and collaborative solutions. Role-playing scenarios provide hands-on experience in navigating difficult conversations, reducing tension, and promoting positive outcomes. By the end of the session, attendees will feel more confident in addressing conflicts professionally and fostering a harmonious work environment. This course can be customized to focus on specific team dynamics or organizational needs.
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